Why I will no longer shop at Target

I grew up going to Target. I loved everything about Target… up until recently. It all started a couple of months ago and went downhill fast.

On or about April 27, Target ran an ad advertising a 6’ folding table for $7. The price seemed too good to be true, but I decided to give it a try. I picked up the table and when I went to checkout, it rang up as $23. I showed the cashier the ad, and she said I would have to call corporate. I did, they admitted their error in the ad and “apologized for any inconvenience.” Nothing else.

On or about June 25, I bought a large jar of Market Pantry Apple Sauce. I opened it and noticed that the top layer of sauce had mold. I called corporate and reported the issue. I was told that I would be issued a gift card. On or about August 9, I received the gift card, for the exact purchase price of the Apple Sauce.

On or about July 6, I purchased 10 Chobani yogurts. When I was putting them away, I noticed that 5 of them were expired. Some were just recently expired, while others had been expired for over a week. Once again, I reported the issue to corporate. This time, the employee made me provide the serial number, expiration date and other information for each yogurt. On or about August 24, I received the gift card for the exact purchase price of the yogurt.

On or about July 19, I spent a great deal of time adding numerous sale items to my Cartwheel app. When I went to check out, I mentioned to the cashier (twice), that I had the Cartwheel app barcode. The app would have saved me about $8.  As I was handing the phone to the cashier, the cashier completed the transaction and said “Whoops.” I was assured that Customer Service could rectify the error. Sure they could, but each item that qualified for a discount had to be rescanned.  Considering that I had a cart packed with bagged items (mostly groceries), I didn’t want to have to spend the time rescanning most items.  I became frustrated and decided that it wasn’t worth my time and left.

On or about August 23, we made a family trip to Target for a large number of items. One item was white undershirts for Steven. At checkout, a coupon on my phone was scanned but I was told my purchase didn’t apply (it did). When we arrived at home, Steven realized that his undershirts were child sized; mind you, they were in the men’s section. 

On or about August 26, Steven went to Target to return the undershirts. He purchased a large box of diapers marked $27.99 and two plastic containers marked $5.99. I looked at the receipt and realized that we actually paid $35.99 for the diapers and $8.99 for each container.

That was the straw that broke the camel’s back. We spend a great deal of time and effort finding ways to save money and situations like this make me upset. I’ve done everything I can to save money and Target continues to make this next to impossible.

On August 27, I called my local Target store (where all of this transpired), and requested to speak to the manager. I explained my frustration and explained that I was just about done with Target. He apologized profusely and stated that he would address my concerns at his next meeting. I felt that it was necessary to mention that in the last 12 months, we had spent $2,872 at Target (I looked it up). After this comment, the manager offered me a gift card for my troubles, which I had to pick up at Customer Service. I discussed this with Steven and we decided that any less than $50 would be a joke and we would stop shopping at Target.

On or about August 29, I picked up the gift card. $10. Thanks a lot Target, I sure feel like a valued customer. Needless to say, I’m done. I have unsubscribed from all Target emails and text messages, uninstalled the cartwheel app, canceled my Target Red Card and changed my primary pharmacy. I know that nearly $3,000 a year is a drop in the bucket for Target, but this is a matter of principle.

I managed to create a mini me. At 14 months, she was legitimately helping me empty the dishwasher. Good girl!

First glimpse of my beautiful custom cutting board. It is so much better than I imagined. The special surprise was the stone and wood inlays. The red inlay is made from my late grandmother’s necklace, what a special way to make her part of my kitchen! Huge shout out to Bob, he is so talented!

First glimpse of my beautiful custom cutting board. It is so much better than I imagined. The special surprise was the stone and wood inlays. The red inlay is made from my late grandmother’s necklace, what a special way to make her part of my kitchen! Huge shout out to Bob, he is so talented!

Working on the final touches. Our custom crown moulding looks awesome!

Working on the final touches. Our custom crown moulding looks awesome!

I am absolutely in love with the contrast of our dark cabinets and light countertops.

I am absolutely in love with the contrast of our dark cabinets and light countertops.

After three years of wishing and hoping… I have my breakfast nook!

After three years of wishing and hoping… I have my breakfast nook!

The dogs’ bowls used to be in the nook, so we had to figure out where to put them once the benches were installed. We decided that it would be best to directly incorporate them into the benches.

The dogs’ bowls used to be in the nook, so we had to figure out where to put them once the benches were installed. We decided that it would be best to directly incorporate them into the benches.

I know that these things are all over Pinterest, but I’m still super proud of our Mason Jar light fixture. 

My mason jar chandelier is coming together nicely. So excited!

My mason jar chandelier is coming together nicely. So excited!

When we bought the house, the kitchen was covered in faux brick. At first it was charming but I quickly changed my mind. It was a witch to clean and looked super fake. I talked Steven into getting rid of the brick in the kitchen, but I wanted to keep the arch.  I wanted to spruce up the arch so we remortared it. It was an absolute pain and a huge mess, but I’m pretty pleased with the result.

When we bought the house, the kitchen was covered in faux brick. At first it was charming but I quickly changed my mind. It was a witch to clean and looked super fake. I talked Steven into getting rid of the brick in the kitchen, but I wanted to keep the arch. I wanted to spruce up the arch so we remortared it. It was an absolute pain and a huge mess, but I’m pretty pleased with the result.

Most of the cabinet doors are up. The color is rich and gorgeous.

Most of the cabinet doors are up. The color is rich and gorgeous.